Business name: Brightside Media
Last updated: June 2026
Effective for all purchases made on or after: June 2025.

  1. Overview
    BRIGHTSIDE MEDIA Company offers access to a digital platform, resource library, and marketing tools. Because access is delivered electronically and is available immediately upon purchase, all sales are considered final except as expressly described in this policy.

     

  2. Digital Access — All Sales Final
    All purchases of access, memberships, and/or digital product packages are final and non-refundable once access has been granted. By completing your purchase, you acknowledge that:
  • You have reviewed the program description and understand what is included
  • Digital access is delivered immediately upon payment
  • You are not purchasing consulting, advisory, or done-for-you services
  • Outcomes are not guaranteed and depend on your individual effort and application of the tools

     

  1. Limited Exception Window
    We offer a limited refund consideration window of 3 calendar days from the date of purchase, subject to ALL of the following conditions being met:
  • The refund request is submitted in writing to eric@brightsidemediahq.com within 3 calendar days of the purchase date.
  • You have not accessed more than the first module or introductory materials
  • You have not downloaded, exported, or otherwise retained any proprietary materials, templates, or tools
  • Your account shows no meaningful engagement beyond the initial login, as determined by platform access log

     

    Refund requests that do not satisfy all of the above conditions will not be approved.

  1. No Chargebacks
    Initiating a chargeback or payment dispute with your bank or card issuer before contacting us first is a violation of this policy and your purchase agreement. We will respond to all legitimate refund requests sent to eric@brightsidemediahq.com within 3 business days. Please contact us directly before escalating to your financial institution.

  1. Payment Plans
    If you enrolled in a payment plan, all scheduled installments remain due regardless of your engagement with the resource library. The non-refundable status applies to the full program price, not only to amounts already paid.

  1. How to Request a Refund
    To submit a refund request within the eligible window, email eric@brightsidemediahq.com with the subject line: “Refund Request — [Your Full Name] — [Purchase Date]”

     

    Include your order confirmation number and the reason for your request. We will respond within 3 business days.

  1. Contact
    Questions about this policy may be directed to: Brightside Media
    Email: eric@brightsidemediahq.com
    Phone: [YOUR PHONE]
    [YOUR BUSINESS ADDRESS, CITY, STATE ZIP]